Privacy Policy

Last Updated: 23 June 2026

Introduction

This privacy policy explains how we collect, use, and protect your personal information when you interact with our website and services. We are committed to protecting your privacy and handling your data responsibly.

Information We Collect

We collect information that you provide directly to us when you:

Submit enquiry forms on our website
Request quotes for cleaning services
Communicate with us via email
Enter into a service agreement with us

The types of information we may collect include:

Name and contact details
Email address
Business address and premises details
Service preferences and requirements
Communication history with our company

How We Use Your Information

We use the information we collect for the following purposes:

To respond to your enquiries and provide requested information
To prepare and deliver service proposals
To deliver cleaning services you have contracted
To communicate about service scheduling and updates
To improve our services and customer experience
To comply with legal obligations

Legal Basis for Processing

We process your personal data under the following legal bases:

Contractual necessity: to fulfill service agreements
Legitimate interests: to operate our business and respond to enquiries
Legal obligations: to comply with applicable laws and regulations
Consent: where you have provided explicit permission

Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share your information only in the following circumstances:

With service providers who assist in our business operations, under strict confidentiality agreements
When required by law or to protect our legal rights
In connection with a business transfer or acquisition, with appropriate safeguards

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Client records are typically maintained for seven years following the end of a service relationship to comply with business and tax requirements.

Your Rights

Under data protection law, you have the following rights:

Right to access your personal data
Right to rectification of inaccurate data
Right to erasure in certain circumstances
Right to restrict processing
Right to data portability
Right to object to processing
Right to withdraw consent where applicable

To exercise any of these rights, please contact us at [email protected]

Cookies and Tracking

Our website uses cookies to enhance user experience and analyze site usage. For detailed information about our cookie practices, please see our Cookies Policy.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a revised effective date.

Contact Information

If you have questions or concerns about this privacy policy or our data practices, please contact us at:

Email: [email protected]
Address: 127 Kensington Gardens, London, W2 4RH, United Kingdom